My Care – DNV GL’s infection risk management and digital certification

My Care – DNV GL’s infection risk management and digital certification

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With governments phasing out lockdown restrictions and with the new normal in mind, DNV GL has launched My Care – an infection risk management assessment that combines DNV GL’s risk and HSE (Health, Safety & Environment) management expertise with the ISRS (International Safety Rating System) maturity approach.

The proprietary methodology is designed to help companies assess, improve and validate their capabilities in preventing and mitigating infection risks in the workplace. Depending on the requirements, two My Care solutions are available; readiness and/or maturity. Both, however, analyse risk management policies based on 6 main criteria: governance, strategy, communication, actions, data analysis and continuous improvement.

My Care inspections are carried by DNV GL experts who, after the assessment, provide clients with insight reports and recommendations based on governmental compliance and industry best practices. When companies meet a benchmark-level, a dedicated digital My Care trust mark linked to a verification statement stored on the blockchain is also granted. Displaying the My Care certificate, enables companies to reassure customers and stakeholders that the right standards and risk-based preventive systems are in place. This certification process, complete with data and analysis from third-party inspections, is a great use of a verified public blockchain. 

In many countries, carrying fire and HSE risk assessments is already compulsory. This is particularly true for public facing businesses which, depending on the sector, might require additional licenses. Food serving companies, for example, usually need to obtain and display food hygiene rating certificates. In a post COVID-19 world, reducing infection risks of emerging pathogens will become vital and accreditations such as My Care could become part of the new norm.

“We have in the past combined our experience and expertise from HSE management systems and maturity models to develop healthcare standards. With My Care, we are building on this proven expertise, tailoring it for application in different industries, to help companies keep people safe.” Luca Crisciotti, CEO of DNV GL – Business Assurance

My Care in Action

It hasn’t taken DNV GL long to land customers. In China, where life has gradually gone back to normal, My Care has picked up a few big clients in the Suzhou Qingshan Hotel Convention Center and Hotel Nikko Suzhou. These clients are willing to go through extensive inspections from DNV GL to prove to their customer base that safety is their utmost priority during the current pandemic recovery. This was announced on June 5th from DNV GL’s Business Assurance team in China.  

The Hotel Nikko Suzhou was particularly gracious in their comment [translated] to DNV GL for their role in the verification process.

“With the help of DNV GL, Suzhou Nikko Hotel has discovered some blind spots and deficiencies during operations and the provision of services to guests, and have now perfected the hotel’s various emergency and standardized management systems. I believe that after this review, the hotel will achieve better performance and development in future management.” – Hotel Nikkon Suzhou

A representative of the Hotel Nikko Suzhou stands with DNV GL’s George Kang (member of the VeChain Steering Committee)

Moving forward, it’s clear that blockchain and third-party verification have a major role in returning businesses to normal. Customers will begin to take health measures more seriously at the commercial areas they frequent, demanding solutions like My Care. Potential government mandates could make My Care certification even more valuable, but it remains to be seen how widely adopted this solution will be. If this extends beyond the private sector to include public spaces like airports, train stations or subway networks, the amount of data could be quite large. All told, it’s good to see how fast DNV GL was able to respond to a crisis, bringing in blockchain technology to give customers a sense of safety as they transition to the ‘new normal’. 

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Answering those burning questions about VeChain & Sam’s Club chicken

Answering those burning questions about VeChain & Sam’s Club chicken

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Last week we shared photos and insights from Sam’s Club showing VeChain integration on a section of chicken. This created a pretty hearty reaction on social media, with lots of questions and comments. Rather than address them one by one, we decided to make a mega-thread here.

Great article!

Question for you Ben – were the codes on each packet of Chicken in that freezer the same? What I’m trying to understand, is whether each individual item is tracked or is it done by a batch at a time? — Nashe (@ef_2104) June 4, 2020

Thanks, Nashe. As you may have seen from the sticker below, there is a 10 digit code underneath the QR code. This “ID Code” (身份吗) is unique on each product, and each one links to a different transaction. I wish I would have documented that better, next time I’m back there I’ll try to show that off. It’s also interesting that they chose such a long code – I guess they plan on making a lot of these.

I don’t see a @TysonBrand logo anywhere. It looks like they’re working with a generic label @SamsClub processing plant who gets chicken from Tyson.

This is still pretty cool though. The best #blockchain supply chain stuff that I’ve seen working in real life. — JESSE ℂOUℂℍ (@jessecouch) June 6, 2020

Well Jesse – while I share your enthusiasm, I guess Chinese isn’t a native language of yours. The logo below is the official Tyson Foods logo in Chinese. Pronounced Tài Sēn, this chicken company shares a Chinese name with a famous boxer. Here’s their official website if you feel like a second opinion.

i mean this is great, but until we see adoption outside of stores china, then ill get excited.

— σ ɱ ȥ🔻ギんシ ♥ ₿ (@oj89_) June 4, 2020

Hmm.. while I understand your desire to expand rapidly, I think you are overlooking the scale of things here. Besides having 1/5th the world’s population, most of what people buy in stores around the world comes from China. So for a supply chain tool like ToolChain, I’d be worried if they weren’t showing major traction here. After all, more than 1 in 4 things made in the world are made in China. Alibaba is one of the largest internet companies in the world and they service China nearly exclusively. And that’s not to say VeChain isn’t being seen outside of China – take a look at what DNV GL is doing with Italian wines and canned foods. Also check out the Webinar Jason Rockwood did with Producers Market, a company with a growing presence worldwide.

Infographic: China Is the World's Manufacturing Superpower | Statista

You will find more infographics at Statista

Finally solving the chicken verification problem!!

— WindowLinker (@windowlinker) June 5, 2020

While I suspect WindowLinker may be trolling with that screen name, I like that this was brought up. The problem isn’t verifying the chicken, the problem is that people want to have more data about what they are eating. This creates accountability in the product, as it’s no longer just a pallet of meat that showed up in the loading dock. With this QR code, everyone can see the path from Shandong (the farm) to where it was sold, as well as the ID of the worker responsible for processing this. The accountability isn’t just for the consumer though – it’s Sam’s Club holding its third-party suppliers accountable, and the third-party suppliers holding Sam’s Club accountable (Don’t sell our meat after expiration!). The reward for consumers is obvious, but Sam’s Club gets known as a trusted retailer, while the supplier benefits from the Members Mark labels and preferred branding around the store. Everyone wins, except those companies that try to bundle their overpriced consulting services with a private blockchain and charge a fortune for it!

Cool, but those qr code stickers are so low budget

— Jason Laczkovics (@Lacko_party_pak) June 4, 2020

You know that old saying… it’s not a bug, it’s a feature. If a company needs to slap stickers on hundreds of thousands of products, they don’t want to spend hundreds of thousands of dollars on fancy tags. This is no different from a standard price tag on any other product – it’s fast, cheap, and effective, while not distracting from the packaging. The idea that blockchain can add transparency without costing an arm and a leg is very important. Especially for produce and food, where the total cost of the product might not be very high to begin with, as compared to a luxury bag or imported bottle of wine. And in any event, it’s not like the technology bottleneck is about designing fancy stickers.

“Low budget” has another benefit – once the stickers are on, there’s no taking them off and swapping them

Any idea if this will show whether the chicken as been cleaned in ammonia or not? @SamsClub — jontask 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦 (@jontask1) June 7, 2020

At the moment, it doesn’t. But there’s no reason why it couldn’t. That’s something that I’m sure My Story and DNV GL will be looking at. This is an example of how every use case can fit the business need: Chinese shoppers aren’t as focused on details like that, whereas place of origin, date processed, and manufacturer is more important to them. It’s a great use case though.

Excuse me. How can they provide the products journey within the supply chain (Tyson’s) if they are not working with them?

— ⓧRPlusⓋET (@fredostat) June 6, 2020

Easy! VeChain creates the infrastructure (ToolChain) which they then share with channel partners and consultants. The consultants push it to clients like Walmart China & Sam’s Club China who then sign a contract, white-label the technology to match their needs and branding, and then issue directives to suppliers and manufacturers on how to use it. Partners pay the consultant a big fee and buy ToolChain Credits from VeChain. Each product ID or data upload burns VTHO and contributes to the rising mainnet traffic. But suppliers at the end of this ‘chain’ won’t necessarily have to deal directly with VeChain, or understand how the blockchain works. That’s the beauty of working with a top enterprise blockchain protocol with fee delegation.

Note: I saw some people get a little overboard on the Tyson & VeChain partnership hype. First of all, this is Tyson China, which is a subsidiary, so nothing to do (currently and that I know of) with the North American producers and supply chains. Second, this is the Sam’s Club Traceability program, so Tyson China would only be doing it for products that get sold in Sam’s Club stores. As a major B2B buyer, companies like Walmart and Sam’s Club can set standards for their suppliers. If the suppliers want these major retailers as a client (spoiler: they do), they will comply. Twitter user @BitStreetSheep got this right when he said:

#SamsClub says to #Tyson, “Hey, we want to continue to buy and carry your product, but moving forward, we need you to roll with the punches and include all this other information about it, by means of this new app (ToolChain). Tyson agrees, though they may not know about $VET

— Sheep Ⓥf ₿it Street (@BitStreetSheep) June 6, 2020

Well, mostly right. I would say it’s more of a “Hey, we can include your chicken wings as part of our Member’s Mark guaranteed products with special branding and placement throughout the stores (retail & online) if you are willing to provide more complete data with your products.” It’s more of an opportunity than a threat.

That’s it for now. If you have anymore questions, feel free to find us on Twitter @KouTseng or @benyorke.

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Empowering producers and building D2C models with blockchain

Empowering producers and building D2C models with blockchain

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VeChain’s 5th webinar focused on Producers Market, a digital marketplace linking stakeholders in the agricultural ecosystem that aims to bring “transparency and trust from soil to sale”. 

Their vision is to develop a one-stop app that connects producers with consumers and captures all value chain data from end to end. Hosted by Jason Rockwood, VeChain’s General Manager in America, and Alex Karzag, Producers Market’s Chief Project Officer, the episode gave us a glance at their collaborations and upcoming projects.

 

Business as a force for good

Many projects leverage blockchain to increase supply chain transparency and detect operational inefficiencies as well as new business opportunities. However, few of them are as impact driven as Producers Market. In addition to private corporations, the company works with governmental organisations and NGOs to have a positive social impact and empower underserved farmers. An example is their collaboration with the United Nations Environment Programme (UNEP), via which they are helping to plan the growth and expansion of the Zero Budget Natural Farming project in India.

 

The power of story telling

VeChain’s collaboration with Producers Market involves StoryBird, a platform that engages producers with consumers and enables them to gather and share data with the public via a QR code .

“One of the big purposes of StoryBird is consumer education through storytelling so they can make empowered decisions. Give them the ability to make these conscious and empowered decisions about their consumption habits. And really at the end it also gives everyone else in the supply chain the chance to tell their story.” – Alex Karzag

As a content delivery system, StoryBird doesn’t require blockchain for all its use cases. However, for many of them, blockchain is the backbone of the producer’s story telling; allowing the verification of data for any supplier or product claim. By giving producers a way to build a trusting digital presence, StoryBird also opens the door to new direct-to-consumer business models; an opportunity that Producer Market hopes to grasp. As Jason pointed out, consumers rarely know the real origin of their products, trusting retailers like Whole Food or Walmart to make the right decisions. But what happens when this trust is broken such as during the 2013 horse meat scandal in Europe? By connecting producers with consumers, suppliers become more accountable and where possible, fairer trades and direct to consumer sales can be introduced. 

Like with Fresh Supply Co., Producers Market has worked with IBM’s Food Trust on initiatives before. However, they were attracted to VeChain due to its easy to deploy, cost-effective and scalable design. According to Alex, VeChain’s architectural structure was also a key factor as it readily allowed them to apply a Resources, Event, Agents (REA) accounting approach; a modelling technique that traces all the resources in a supply chain, captures the value creation pattern in all interactions and reveals why business processes occur. In their case, the resources are the products represented by the VeChain IDs, the events are the transaction IDs and the agents (or organisations involved) are the user IDs.

Looking to the future, it was promising to learn that an animal protein project is in the works and that Producers Market has a pipeline that includes an Australian organic essential oils business, a Central American produce retailer and several associations looking to prevent fraud of Costa Rican coffee products. Being a startup however, I’m curious to see how the team manages to cope with such diverse and international partnerships. Blockchain companies already need to overcome knowledge gap challenges and adding cultural, communication and time zone differences into the mix further increases the complexity of such projects. That said, with reliable partners and by continuously building on their experience, I am optimistic that Producers Market will continue empowering producers and make a global social impact.

A recap of the webinar can be found below:

For more information visit Producers Market’s website.

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Sam’s Club in China – is blockchain really being used?

Sam’s Club in China – is blockchain really being used?

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For many “partnerships” in the blockchain space, a new announcement doesn’t always mean what the community would expect. Facts are often overstated, raising investor expectations while little action is actually seen on the blockchain. This week’s major announcement that VeChain would be the public chain infrastructure of Sam’s Club in China might have been no different, except for one key difference: the product is already on the shelves. 

Making a case for Sam’s Club

While parent company Walmart China is a major whale in China’s retail industry, Sam’s Club is no minnow. COVID-19 has encouraged the Chinese marketplace to alter their buying patterns from daily shopping to less frequent bulk grocery shopping trips, a trend that has caused Sam’s Club to grow at a faster pace than regular Walmart outlets in China. This double-digit growth has caused Walmart Inc to announce the planned opening of 100 more Sam’s Clubs over the next 8 years.

Sam’s Club in Shenyang

Sam’s Club in China targets a higher class customer by carrying bulk imported items that focus on quality and safety. Having a members-only policy makes the brand feel exclusive, with a yearly fee of around $35 (US) just to make a purchase. Their signature Member’s Mark stamp is applied to products sold throughout the store, with in-store marketing featuring the country of origin and other provenance data, making it an ideal use case for blockchain solutions.

Member’s Mark marketing on display

High ceilings, stacked products, and over-sized shopping carts encourage the shopping spree mentality

So are they using VeChain or not?

Sam’s Club members are no stranger to technology – the membership is registered through a WeChat Mini-program, and many products throughout the store have QR codes offering more information. Their online service offers home delivery in under one hour, a major attraction for consumers, especially in a country still cautious about potential virus infections.

After a quick look around Shenyang’s spacious Sam’s Club, it didn’t take long to find products tagged with the Blockchain Food Safety & Traceability QR Codes (powered by VeChain’s ToolChain). An entire freezer section of fresh chicken meat from Tyson Foods was tagged. The QR codes shared the details of the product’s journey from being raised and processed in China’s Shandong province to the store in Liaoning’s capital city. It’s worth noting that Tyson Foods China was established in 2001 and is a subsidiary of the US company Tyson Foods.

This entire freezer of Tyson’s chicken products was tagged with VeChain-linked QR codes

Screenshots of the blockchain traceability landing page

It’s clear that efforts from Sam’s Club to validate products from third-party suppliers is swinging into force. A glance at vechainstats.com shows that daily data clauses on weekdays are now routinely over 100k – a marked increase over the inconsistency of previous months. As the traceability program continues to roll out and cover more products, an optimistic outlook becomes more probable over the coming months.

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Introducing Humans of Blockchain: Sarah Nabaa

Introducing Humans of Blockchain: Sarah Nabaa

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Blockchain enthusiasts are constantly bombarded with new network upgrades, business project releases and technical analyses. Inspired by the “Humans of New York” project, we are introducing “Humans of Blockchain”; an initiative to highlight the human side of the industry and showcase blockchain professionals around the world.

The goal is to get to know the people pushing blockchain forward better and understand them at a personal level. If there is a specific blockchain figure you would like us to cover or have any questions you would like us to ask, please get it touch.

 

Humans of Blockchain: Sarah Nabaa

Sarah Nabaa – VeChain VP SE Asia and Australasia


To kickoff the series, we had the privilege to speak to Sarah Nabaa, VeChain’s Vice-President of SE Asia & Australasia. She is primarily responsible for business development and identifying key technology partners in the supply chain, IoT, provenance and agritechnology fields.

According to a LongHash survey on 100 blockchain startups, women only account for 14.5% of employees and 7% of managers. This interview was a unique chance for us to understand what it means to be a female professional in a male-dominated blockchain space.

 

Tell us about yourself and how you got into blockchain.

I graduated with an EEE Degree but I never wanted to be an engineer. Instead, I wanted very badly to be a proprietary trader, which I did at 24.

At 25, I saved up some money, bootstrapped, started an e-commerce business with my best friend, sold it at 31 and decided I wanted to work in business development for a technology start-up.

I first learnt about the Ethereum Blockchain at a property-technology start-up back in January 2017 where the CTO wanted to introduce blockchain for many reasons:

1) a property maintenance logbook where all home and repair services hired by homeowners on his platform had proof of records maintained on the blockchain 

2) use of smart contracts for ownership transfer and payment for rentals

I had my first interview with Sunny and Jay in May 2017 through David Fowler from PwC Venture Hub. Interestingly, Jay came back with an offer in Oct 2017 asking me if I was able to start in November as employee #1 in Singapore. It was very surreal and exciting, I’ve not looked back since and I am amazed how fast time has flown by when work is enjoyable.

What does a typical day look like for you?

Post COVID19 : Have to work remotely since Singapore entered circuit breaker from 03 April – 01 June

Catching up on my emails, scheduling conference calls with existing customers, new inbounds & channel partners, working on potential proposals, drafting agreements with our legal counsel and networking on LinkedIn. One minute we are speaking to someone in luxury, the next someone in fish farming. Clients can range from IoT to energy, which makes my job interesting as I learn so much about the various industries.

How would you explain blockchain and VeChain to a 10 years old?

I personally like this video but if YouTube explainer videos are not allowed, here’s my analogy for a 10 yr old.

A football game is broadcasted before a full stadium and satellite TV. Imagine if everyone had a pen and a notebook to note down who scored during the game. For noting the sequence of goals correctly, all witnesses will earn a prize.

Changing the sequence of who scored during the game or changing the outcome is impossible as this would require getting all spectators in the stadium and people who watched it from home to agree. But if there was no “live” telecast, and only 4 people were in the audience, it would be a lot easier to bribe these 4 witnesses to change the sequence in the order I want.

Blockchain is like the first scenario, it is a digital record of events recorded in a chronological order by a network of witnesses globally. Each witness has a copy and every event bears a digital thumbprint which we call a unique ID. Any change in the records will fire off alarms as it will be noticed by the network of witnesses and rejected.

There are many blockchain networks in the world and VeChain’s network is maintained by 101 companies as witnesses, it also has many cool features which make it easy for enterprise companies to integrate this technology into existing processes. It is named after Thor, the God of Lightning as it is lightning fast and strong.

What excites you the most about VeChain and the blockchain sector and what are the biggest obstacles?

“VeChain is fast gaining popularity for its accomplishments and notable partnerships worldwide. I know we are on the right track as we are beginning to see other protocols and consultancies preaching about the benefits of using public blockchain and adopting similar consensus mechanisms. At the same time, our pipelines are growing in all regions across various industries.”

I am thankful our global team is professional and has DNV GL and PwC as strategic partners because that helps a lot. Not to mention our work with other clients in automotive, fashion, logistics, agri and luxury stands firm and true as our testimonials.

As far as obstacles go, there is still a big gap between enterprises’ understanding of blockchain technology and how it can be applied to their business. Beyond real world use-cases, ROI, value, and additional benefits of using the technology needs to be addressed and communicated more effectively.

Another obstacle I see is that compared to other protocols, I hope to see more developers building on VeChain. Our dev team has introduced many new features which makes it easy and it’s a real pity not to see our community taking advantage of them and building actively.

VeChainThor blockchain is a global protocol network with satellite offices all around the world, and the team should be given more credit for the brilliant products our developers have created as it already has gained a proven track record in working in various industries.

What traits allow your team to succeed?

Have you met Sunny?  😀

I am sure you will agree he is one person who inspires all of us to be a little more like him. We try to emulate not only his dressing, his professionalism, foresight and of course, humility.

What surprised you the most about working in the blockchain industry?

I spent most of 2019 explaining what is blockchain technology in most meetings. I do feel there is a huge gap between people who understand blockchain and people who do not. There is always a tendency to mistake cryptocurrency for blockchain technology but I feel we have a long way to go in terms of educating the masses.

There was one point in time where blockchain was termed as a hype, and it sure as hell made IoT very sexy again. We would get a lot of leads asking to come up with comprehensive solutions and this is why we started building an approved vendor network, looking out for potential vendors who can provide their solutions to our clients.

I was also surprised at the number of companies who were asking for a form of investment or payment for them to use VeChain which was really uncalled for as it is not in our interest to invest in the companies that utilise our blockchain protocol.

What do you think are the most common misconceptions about women in blockchain? Have they affected you in any way?

“I think the common misconceptions is that women are not seen as technology-savvy and people tend to discredit the technology knowledge that women know… They’d rather hear it from a male, which is why I’ll always have my project manager to go to meetings with me and have them answer their technology questions even though I know the answers to them.”

It’s just the way the world works and I’ll rather work with that bias to our advantage by having my project manager always on standby and answer questions rather than lose a deal.

How can we improve gender diversity in the sector?

Teach girls programming and coding from a young age to build up a talent pool on the supply side. Companies could work to having some kind of ratio as a benchmark and hire more women in management too.

Who is your biggest inspiration and why?

In the Crypto space – Meltem Demirrors. I know she is all about Tezos and Bitcoin but she is changing investor minds about cryptocurrencies and I personally think payments and identity are two areas where we will see blockchain being a huge disruptor.

In the technology space – hands down, Bill Gates for his work at Microsoft, his ferocious appetite for reading and his philanthropic work.

Any guilty pleasures?

During the partial lockdown at home, I found learning how to dance a TikTok challenge very entertaining. It made me and my friends laugh a lot which I thought was important during the lockdown.

What are your hobbies?

I’ve started to play golf with my husband every weekend since Jan 2019. It allows me to really disconnect and focus on my swings. Unfortunately, my short game is really bad at the moment.

What would be your superpower?

My superpower is being irritatingly sunshiny and positive all the time. If I was a SuperHero, I would love to be the female version of Tony Stark – incredibly intelligent engineer who built his own super power – Iron man and is still human at heart.

A fun fact about you?

I was a very sporty person back in school. I was captain of my school Netball teams from elementary to high school and was enrolled into the cross country team at junior college because I was good enough to represent my school. School and sports played a major part in building who I am today.

Before you go… Do you have a favourite quote or meme?

 

Thanks for reading the first article in our Humans of Blockchain series. Please comment on Twitter to let us know which people you would like to see highlighted next!

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Norway in a Box launches prize draw to boost NiBchain adoption and obtain feedback

Norway in a Box launches prize draw to boost NiBchain adoption and obtain feedback

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We wrote about Norway in a Box last year, when we also documented their attendance in “The 1st Important Product Tracing Expo” in Shanghai.

Norway in a Box is an exporter of high-quality Norwegian products such as seafood, health products, mineral water, household goods. Their core product is known as NiBchain; a supplier and order management system that guarantees the origin, sustainability and safety of their food products. Integrated with MyStory™, NiBchain enables customers to verify information such as certificate of origin, health certificate, product journey, temperature log, producer information or farm information of individual items. Suppliers can enter product information into the NiBchain software suite, which then writes critical data to the VeChain mainnet.

 

The platform has now been used by thousands of end consumers and, to continue increasing user adoption and improve their goods and services, Norway in a Box has announced a monthly prize draw contest in China.

To participate, buyers simply need to locate the My Story™ QR code on their product’s box and scan it with the WeChat app. The user will then be redirected to a login page where they can find, fill and submit a questionnaire to share their suggestions, opinions and experience. It is important to note that to be eligible, customers also need to add the brand’s WeChat account to be added to the sweepstake’s WeChat group; where the winners will likely be announced.

Earlier this May, DNV GL Business Assurance (China) posted an article describing how Norway in a Box, DNV GL, and VeChain were working together to solve China’s food safety problems using digital solutions. This shows a renewed push by Norway in a Box to increase their exposure within China. It will also be encouraging to VeChain supporters to see another region continuing their commitment to the public blockchain platform as a tool to increase trade with China, with now Foodgates in France, APAC Provenance Council in Australia and New Zealand, and DNV GL’s Belt-and-road initiative throughout central and western Asia.  

NiBchain landing page

For more information about Norway in a Box and NiBchain visit their websites here and here.

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